In order to meet the 2011 Shenzhen Universiade, the gatekeeper is one of the suppliers of security inspection equipment for the Universiade. We are responsible for protecting the safety and unimpeded of the Universiade, serving the Universiade, serving the world, and considering every need of our customers, including consulting products, in detail. We will provide professional, timely and standardized all-round "one-stop" service in technical support and
01
Provide product information, product detailed explanation, on-the-spot demonstration, product technical consultation.
02
Design planning and technical guidance for customers free of charge.
03
To provide customers with channel X-ray machine, security gates, metal detectors, drug/ZY detector, security equipment, vehicle bottom safety inspection system, liquid detector and other ancillary equipment to use the flow scheme.
04
Assist customers to select supporting equipment and auxiliary measures.
05
It provides free professional design and service solutions for large-scale events.
01
quick response:
When the equipment breaks down during the warranty period, the company will reply in 4 hours, provide solutions in 8 hours, be in place in 24 hours, and provide all-day hotline telephone and fax support after receiving the customer's repair notification;
02
One month change:
Users purchase products within a month, which is a product quality problem (non-human damage), will be provided to replace.;
03
one year warranty:
All products can enjoy free warranty service within one year from the date of acceptance and signature;
04
Life-long maintenance:
The company provides users with technical consultation, technical training, product upgrading and other services for a long time;
05
Regular inspection:
After the user purchases the product, the company will arrange the technical personnel to visit the house regularly to inspect, guarantees the customer equipment normal use; After the maintenance has finished, the maintenance engineer should fill in the maintenance report promptly, including the failure reason, the processing situation and the user opinion, the maintenance report by each side holds a record。
06
Tailor made:
The company can design and produce separately according to the special circumstances and requirements of users;
07
Technical support:
Users can call our 24-hour service hotline at any time when they encounter any problems in use to ensure that your problems can be solved in time and smoothly;
08
Replace the old with the new:
Old customers can enjoy our old business with our purchase contract;
09
Expansion of service:
The company undertakes all kinds of domestic and imported: channel X-ray machine, security doors, metal detectors, drug / ZY detector, security equipment, vehicle bottom safety inspection system, liquid detector technical support, maintenance and after-sales service
The company will send engineers to the site to install and debug the equipment to ensure the best use of the state, and provide free operation and daily maintenance training for operators。
Assist to solve technical problems (e.g. site environment, requirements, location settings, etc.); Assist users to design equipment in the use of personnel allocation and responsibility division during the process of users in the installation and acceptance, users should fill in the acceptance report after the completion of the installation and acceptance。
After signing by both parties, each of them holds a record and pays all the unpaid funds by the user according to the acceptance report. New customers can enjoy a 10% discount on our products by presenting a letter of introduction to our old customers (which must be stamped with the official seal of our old customers);